Loading products...
Have a question ? We are here to help
Find quick answers to the most common questions. Still need help? Our support team is just a message away.
FAQ
Still have a question? Our support team is happy to help—reach out anytime.
No — you can check out as a guest. Creating an account lets you save addresses, track orders, and manage returns easily.
Our app works on any iOS 14+ or Android 10+ device. Position the camera to capture your full window and follow the on-screen guide.
A 10–15 second walk-through of the window area is ideal. Keep the camera steady and capture both sides of the frame.
Use the ‘Book Now’ button on any product or the services page. A specialist will visit within 48 hours for free measurements.
Made-to-measure products are final sale, but we offer free re-stitching if measurements are off. Stock items can be returned within 15 days.
Yes — our tracks are motor-ready. A specialist can retrofit silent motors in under an hour.